Shipping & Returns Policy
https://banjaras.co.in/ has a simple shipping policy for all orders placed on our website, with no exceptions.
Do you ship outside of India?
From this website, orders are delivered within India & to designated PIN CODES. However, we do ship outside of India. To place an order & get your favorite products delivered to your doorstep, drop us an email to firstname.lastname@example.org
Will I have to pay shipping charges on every purchase?
We offer FREE shipping on all orders above a minimum order amount, which is notified from time to time. We also offer Cash-On-Delivery to many locations at no additional charge. You should consider the shipping rates shown at the time of check-out to be final.
How soon after I place my order, are my products shipped?
Orders are shipped within 24 hours from confirmation of order. In rare cases, we may take a little longer to ship your order. In case of any delay we will keep you informed.
What is the transit time for all orders?
We ship Monday to Saturday, excluding public holidays. Transit time to locations depends on courier loads, local conditions and a variety of other factors, although we estimate a 2-4 day transit time in most cases.
Which courier agency do you use for your deliveries?
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Our current panel of couriers includes Blue Dart, FedEx, Aramex, Delhivery, Ecom Express & DTDC. We pick the most reliable (and not necessarily the least expensive) shipping partner to each location.
If I order multiple products in one purchase, will you ship them all together?
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will have to place multiple orders.
Can I return the package at the time of delivery if I’m not satisfied?
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on 91 40 66022720 or send us an email at email@example.com
Will I get an invoice with each order I place?
Invoice will be emailed to the email address provided at the time of placing the order.
What do I do if I need to customize my delivery terms?
We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to call us before placing your order.
At Banjara's, we're quite sure that you will love all our products as much as we do. However, if you are dissatisfied for any reason, we have a simple, "no fuss" return policy in place.
What are the conditions?
We only accept returns that are damaged / Expired / Wrong Item delivered and products that have not been used, and with the original packing materials, so that return transit is safe for our delivery partners. Return policy does not apply to free gifts and promotional merchandise. We reserve the right to not honour return requests that we determine to be fraudulent/malafide and the decision of Banjara's in this regard will be final.
Lastly, this return policy is only valid for products purchased directly from https://banjaras.co.in/
What should I do if I want to return a product?
In the rare instance that you are unhappy with a product, simply drop us an email at firstname.lastname@example.org with your name, telephone number and a convenient time to call. One of our product advisors will call you to understand the issue better and provide you instructions on shipping the product back to us.
How & when will you refund the amount?
We will process your request within 5 working days of receiving your product at our facility. The amount (less shipping & handling charges) will be refunded in the form of equivalent value store gift coupons that can be used on https://banjaras.co.in/ Please note that cash refunds will not be issued under any circumstances.
How do I send the product back to you?
You do not need to worry. We will provide you easy instructions for safe packing and shipping.
* Prices, policies and other information on this website are subject to change without notice.